L'ombudsman delle banche Marco Franchetti ha trattato 2'002 casi l'anno scorso, l'8% in meno facendo il paragone con il 2013, soprattutto a causa del forte calo dei reclami legati alle retrocessioni, ossia le commissioni che i fornitori di prodotti finanziari versano agli istituti di credito quando questi promuovono le loro attività.
La maggior parte delle richieste (45%) è giunta dalla Svizzera tedesca, l'11% dalla Romandia e il 2% dal Ticino, mentre quelle provenienti dall'estero sono state il 42% (30% 12 mesi prima). Quest'ultimo incremento si spiega soprattutto con i problemi nati con l'applicazione degli accordi fiscali, ha specificato giovedì a Zurigo il responsabile dell'organo di mediazione.
Da notare, inoltre, che sono stati recuperati beni per un valore di 4,63 milioni di franchi e il contenuto di sei cassette di sicurezza nell'ambito della ricerca di averi non rivendicati; è quindi salito a 52,5 milioni l'ammontare della somma restituita dal 2001, oltre alla sostanza rinvenuta in 42 cassette.
ATS/dg
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