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Un guasto informatico, che ha colpito i servizi di Swisscom, soprattutto la BlueTV è stato risolto attorno alle 22.00. L’interruzione era iniziata intorno alle 17.30. Sul suo sito web, l’azienda annuncia che Swisscom blue TV e la App Swisscom blue TV sono di nuovo completamente disponibili.
Se si verifica un messaggio di errore anche durante la messa in funzione del TV-Box, viene suggerito di togliere il cavo di alimentazione per 10 secondi e poi rimettere in funzione il TV-Box. In questo modo potrete correggere le eventuali restrizioni rimanenti.
La comunicazione del disservizio
Il problema, ha precisato una portavoce dell’azienda, ha riguardato solo le persone che alle 17.00 avevano il televisore spento. Se l’apparecchio era già stato acceso a quell’ora, non ci sono stati problemi. Una spiegazione che però viene contraddetta da altri telespettatori, che invece hanno visto il segnale mancare all’improvviso.
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