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La soppressione dei minibar sui treni ICN da e per il Ticino fa parte di una sperimentazione, della durata fissata inizialmene in tre mesi, che era stata annunciata il 22 aprile dalle FFS. Così il direttore delle FFS, Andreas Meyer, risponde alla lettera di protesta indirizzatagli il 5 settembre da Marco Romano.
Il carrello, ricorda ancora Meyer, è stato sostituito da un servizio take away. I clienti possono ristorarsi approfittando delle carrozze ristorante delle due composizioni che formano il convoglio, carrozze ristorante che dispongono di un'offerta più ampia e che sono aperte almeno fino alle 21.
"Clienti soddisfatti"
La maggioranza dei clienti ha reagito bene e la fase test è stata prolungata di altri tre mesi, sostiene il numero uno delle Ferrovie federali. Non sono state prese però decisioni sull'introduzione definitiva della nuova modalità di servizio.
"Resta il fatto", commenta Romano, "che la misura tocca ingiustamente solo i treni diretti al sud delle Alpi e non quelli che circolano fra le maggiori città della Svizzera tedesca".
Questionari anche in italiano
Infine, Meyer risponde a una seconda lamentela del deputato ticinese, riguardante le ricerche di mercato: in futuro i questionari distribuiti su vasta scala torneranno ad essere scritti in tre lingue.
PON
Gallery image - Sui minibar Meyer risponde a Romano
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