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La Posta Svizzera potrebbe fungere in futuro anche da centro di consulenza, per esempio per questioni relative alle casse malattia o alle polizze assicurative, oltre al suo tradizionale settore di attività. Lo dichiara il direttore generale del gigante giallo, Roberto Cirillo, in un’intervista pubblicata sabato dalla Schweiz am Wochenende, precisando che primi test in questo senso hanno dato esiti positivi.
“Dobbiamo soprattutto sviluppare e rivitalizzare la rete delle filiali”, afferma Cirillo: per poter continuare a fornire il servizio in Svizzera su basi economiche proprie, la Posta deve offrire nuovi servizi laddove sorgono nuove esigenze.
“Vogliamo impedire che in Svizzera si formino dei cosiddetti deserti di prestazioni”, ha aggiunto Cirillo, secondo cui la maggior parte delle società di servizi stanno spostando le loro attività su piattaforme online. Ma - ha ribadito il CEO della Posta - ci sono persone che vogliono e cercano il contatto umano.
Gli uffici postali manterranno comunque la loro identità e continueranno a fornire quello che è il loro servizio di base: "Il trasporto sicuro delle informazioni per popolazione, aziende e organizzazioni", ha concluso Cirillo.
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