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Due nuovi servizi saranno a disposizione dei cittadini nell’ambito del Programma d’integrazione cantonale 2014-2017: a partire dal primo aprile saranno attivi il Centro di consulenza e informazione (CCI), che si rivolge in particolare ai nuovi arrivati in Ticino, e il Centro ascolto razzismo e discriminazione (Cardis), che fornirà ascolto, informazione e orientamento a tutte le vittime di discriminazioni razziali.
Il CCI mira a offrire un servizio telefonico di prima informazione ai nuovi arrivati, che potranno chiamare il numero 0848 14 72 12. Enti pubblici, strutture ordinarie e comunità di stranieri potranno dal canto loro beneficiare di una consulenza personalizzata su tutti gli aspetti dell’integrazione chiamando il numero 0848 14 72 11 o scrivendo a cci@ti.ch.
Cardis offre invece, al numero 0800 194 800 o all’indirizzo cardis@discriminazione.ch, un servizio di ascolto, informazione e orientamento alle vittime di discriminazione per motivi di etnia, religione, origine territoriale, statuto giuridico e cittadinanza, informandole sulle possibilità di far valere i propri diritti e risolvere situazioni di conflitto.
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