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Da questo mese le FFS testano, su alcuni convogli, un codice QR che i passeggeri possono utilizzare per segnalare problemi relativi alla sicurezza.
Il QR viene applicato sulla parete sotto le finestre ed è accompagnato da un invito a segnalare eventuali problemi con il proprio telefono. In questo modo diviene possibile segnalare, in maniera semplice e anonima, comportamenti inappropriati sui treni.
Queste situazioni spesso non vengono comunicate. “Tramite la non segnalazione di questi casi si possono perdere informazioni preziose, che potrebbero ulteriormente migliorare la situazione dal punto di vista della sicurezza attraverso misure appropriate”, ha dichiarato una portavoce delle FFS. Col nuovo sistema possono essere segnalati tutti gli episodi che fanno sentire i passeggeri poco sicuri: dal vandalismo fino alle molestie. Lo strumento, tuttavia, non sostituisce una chiamata ai numeri di emergenza o una denuncia ufficiale.
La fase di test dei QR viene effettuata su alcuni treni fra Ginevra aeroporto verso Bienne e Zurigo, e da San Gallo a Rorschach.
SEIDISERA 18.00 del 06.12.21 L'intervista ad Andrea Mazzucotelli, portavoce dei pendolari. Di Paola Nurnberg
RSI New Articles 06.12.2021, 19:09
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