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I servizi di accoglienza al Lugano Arte e Cultura da settembre 2018 saranno appaltati a una ditta esterna. Ad occuparsi di ricezione, biglietteria, informazioni telefoniche, maschere per il teatro, guardaroba e accoglienza artisti sarà la ISS Facility Services che ha vinto il concorso indetto dal consiglio direttivo dell’Ente autonomo.
L’aggiudicazione per un periodo quadriennale è stata resa nota venerdì tramite un comunicato. Tra le cinque offerte presentate, quella della società con sede principale a Zurigo con filiale a Manno, è stata preferita per prezzo, competenze e poiché "in grado di rappresentare uno stile organizzativo e gestionale efficiente, basato sul principio del servizio all’utenza".
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